Terms of Service

Effective date - 01/01/2025

These Terms of Service ("Terms") govern your use of all products and services provided by us, including but not limited to Congeal, 128 Ducks CDN, and any associated tools, applications, or integrations (collectively referred to as the "Services"). By accessing or using any part of our Services, you agree to be bound by these Terms.

1. Service Overview

We provide hosted software and infrastructure to support organizations, creators, and developers through a suite of tools and platforms:

Congeal - A structured organization tool that provides each subscriber with an isolated, encrypted database for managing content, groups, and notes.

128 Ducks CDN - A scalable digital media distribution platform. We handle hosting, storage, and delivery of various media types using our network infrastructure. Designed to grow with your needs, 128 Ducks offers configurable plans for bandwidth and storage.

2. Data Privacy & Security

We prioritize your privacy and the security of your data across all Services.

  • Each customer is provisioned a dedicated data instance where applicable (e.g., database for Congeal).
  • All media files and data are transmitted using end-to-end encryption.
  • We do not access your content without your explicit consent for support purposes.
  • Password resets are done securely via verified email.

3. Data Collection

We strive to keep data collection minimal, transparent, and anonymous where possible.

  • We collect anonymous usage metrics to help us improve features and performance.
  • We do not mine or analyze the actual contents of your stored data or media.
  • Metrics may include system load, API usage frequency, resource consumption, and general feature usage metrics.
  • You may opt out of anonymous telemetry via your settings page.

4. Subscriptions & Billing

All Services operate on a subscription basis.

  • Subscription fees fund hosting, bandwidth, maintenance, development, and support.
  • Plans vary based on storage, bandwidth, features, or user limits.
  • If a payment fails or an account is in violation of these terms, access may be suspended or terminated.
  • Media-heavy services (like 128 Ducks) may incur overage charges if usage exceeds the agreed-upon limits.

5. Your Rights

You retain full ownership of all uploaded media, organizational data, and related content.

  • You may export your data and media at any time using provided tools or APIs.
  • Upon request, we will permanently delete your account and all associated data from our servers.
  • You may opt out of any optional data tracking.

6. Warranty & Liability

While we maintain high standards, all Services are provided on an "as is" basis.

  • We make no guarantees of uninterrupted access or uptime.
  • We are not liable for any damages, data loss, or business interruption caused by outages, security incidents, or service changes.
  • You are responsible for backups of your content where applicable.

7. Acceptable Use

You agree not to:

  • Use our Services for illegal, abusive, or fraudulent activity.
  • Upload or distribute content that violates copyright, trademark, or privacy laws.
  • Attempt unauthorized access to any system, account, or data not intended for you.
  • Overload or degrade the performance of our network or infrastructure.

8. Changes to These Terms

We may update these Terms from time to time. If changes are significant, we’ll provide notice via email or within the Services. Continued use of any Service after updates go into effect constitutes acceptance of the new Terms.

If you have any questions, please contact [email protected].